Nobody hates black despite being the darkest. It goes with everything. The only time one dreads of black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the correct place to know how to fix it.
Web apps are great. They are independent of browsers and platforms for they work everywhere without the need to install anything extra. Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes.
For many users, the Spotify Web Player either stops working or shows a black screen as soon as they open it. In case you are also going through the same issue, use the following tips to fix it.
Let’s start the troubleshooting process.
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1. Restart Browser
Since the issue is in the browser, you should start by closing it. Sometimes, a simple restart will fix the issue. In case restarting the browser fails to help you, restart your device too.
2. Sign In
If the black screen appears when you try playing a song or while adding a song to a playlist, you should verify whether you are signed into Spotify or not. In case you aren’t, login instantly.
3. Play Next Song
The solution may seem random but it has fixed the black screen issue for many Spotify users. What you need to do is play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail:
Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.
Note: Make sure you are logged in with the same accounts.Step 2: Play any song on the Spotify app. Once the song starts playing, you will see the 'Devices Available' text below the song title. Tap on it.
Step 3: On the next screen, tap on the devices icon and select Web Player from the available options.
Step 4: The song will start playing on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear.
The issue happens because Spotify fails to load the last played song. By playing a song on other platforms, things get fixed.
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Read More4. Clear Browser Cache and Cookie
Clearing browser cache and cookies is also a helpful way to fix the black screen issue on Spotify. We will tell you the steps for the Chrome browser here.
Step 1: Launch Chrome browser and click on the three-dot icon at the top. Go to Settings. Alternatively, you can type chrome://settings in the address bar to load the settings quickly.
Step 2: Scroll down in the settings and click on Advanced.
Step 3: Under Privacy and security, click on Clear browsing data.
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Step 4: Check the boxes next to ‘Cached images and files’ and ‘Cookies and other site data’ options. Then click on the Clear data button at the bottom.
Step 5: Restart your PC.
If you use Spotify through a browser on your mobile too, we would suggest clearing cache and cookies on the mobile browser as well.
5. Disable Extensions
Sometimes, an extension could also be responsible for Spotify not working issue on the web player. To find that, you will have to disable the extensions on your browser one by one. Once disabled, restart your browser and play a song on Spotify's Web Player. Repeat it for every extension to find the culprit.
6. Check Ad Blockers
If you use an ad blocker, try disabling it for a while. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you will have to keep it disabled. What you can do is add the Spotify website in the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.
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Click here to see our music articles page7. Disable Hardware Acceleration
Follow these steps to disable hardware acceleration in Chrome:
Step 1: Open Chrome settings from the three-dot icon. Alternatively, you can type chrome://settings in the address bar.
Step 2: Click on Advanced to reveal more settings.
Step 3: Scroll down and turn off the toggle present next to Use hardware acceleration when available. It’s present under System.
Step 4: You will be asked to relaunch the browser. Click on relaunch. Hopefully, the issue should be fixed after that.
8. Enable Flash
Some users have reported that enabling Flash for Spotify fixes the black screen issue for them. Browsers provide different content settings where you can enable and disable things like Flash for individual sites.
To whitelist Flash for Spotify, open the website and click on the icon before the website URL. On some browsers, you will find it on the right side of the URL. Then, under Flash, either select Allow or Ask first.
9. Fix Spotify Web Player Not Working on Mobile
Is Spotify not working on your mobile browser too? To fix it, start by clearing browser cache and cookies.
Then, you should change it to the desktop view. Many browsers let you do that. The option is usually available under settings. On Chrome, tap on the three-dot icon and check the Desktop site. Reload the Spotify page to fix the issue.
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Read MoreBrowser Throws Music Woes
At times, the issue is in the network. So try connecting the Spotify Web Player through a different network than the current one. In case everything fails to fix the issue, you should download the Spotify apps. They are available for both mobile and desktop.
Next up: After Spotify is up and running, check out these tips and tricks to use Spotify to the fullest.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read Next21 Spotify Music Tips and Tricks You Must Check OutAlso See#spotify
#troubleshooting Did You Know
In November 2017, an Amazon Echo device in Germany started playing music on its own at two in the morning.
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Spotify changed the way people listen to and discover new music. It has become a force to be reckoned with, and only a few can match the fantastic music streaming service. I recently started using Spotify, and I faced a little trouble getting it to work. Spotify was not working on my Windows 10 PC though it worked fine on my Android.
It took me some time to go through all the settings and sift through the support forums to find solutions that actually worked. Without further ado, here is a list of solutions that will help you resolve the same and get Spotify working on your Windows 10 computer.
1. Relaunch Spotify
It is possible that the Spotify app didn’t launch correctly and this may have led to an error. To check, simply click on the red ‘x’ on the right side of the window to close Spotify. Give it some time to shut completely.
Wait a few seconds and relaunch to check if everything is working as intended. If not, don’t worry, we have got more tricks up our sleeve.
2. Reboot PC
I keep recommending this solution in almost all of my Windows 10 guides. Rebooting the PC is a good idea to resolve errors without doing much of tinkering around things. Simply click on the Windows icon and select Restart.
It will take a few moments, so you can take this time to decide what you want to listen to next on Spotify.
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Read More3. Task Manager
Several users reported that killing the process associated with Spotify in the Task Manager helped them resolve the issue. Sometimes, the process never stops properly or continues to run even after the app is closed. And when you launch an app, like Spotify, Windows gets confused because according to it, Spotify is already running. Dumb, I know. That happens even though you have closed the app.
To kill the process, press Ctrl+Shift+Esc shortcut on your keyboard to launch the Task Manager and under the Processes tab, look for Spotify.
Free first month spotify playlist. Keep sliding those frames until you find Spotify.5. Complete sign up process. Just tap Spotify and you’ll be taken to sign up screen on your mobile browser.6. Login with your Xbox Game Pass Ultimate credentials.3. Tap either home or profile and look for “perks”4.
When you do, right-click on it to open options and select End task. Wait for a few moments until Spotify disappears from the Task manager. Now relaunch it to check if it is working or not.
4. Hardware Acceleration
Many Spotify users have claimed that unchecking the Hardware Acceleration option helped them bring sanity to their life. If you can open the Spotify window, press the Alt key on your keyboard and under the File menu, select View.
Now uncheck the Hardware Acceleration option and close Spotify. Wait a few moments and relaunch it again to check if it is working or not.
5. Reinstall Spotify
If you are still haven't managed to fix Spotify, then it's possible that there is something wrong with the installation files of Spotify. Do not skip this paragraph thinking uninstalling means clicking on the Uninstall option in Control Panel. There is more to it.
Hit the Windows key on your keyboard and right-click on Spotify to select the Uninstall option.
If the app asks you for confirmation, click OK. Now Press the Windows key+E on your keyboard to open the File Explorer and navigate to the below folder structure.
You need to delete the Spotify folder here. If you are unable to view AppData under YourUsername, right-click on Quick access and select Options.
Under the View tab, click on Show hidden files, folders, and drives option and then click on Apply and OK. You can now see the hidden folder named AppData.
Do not install Spotify from the Windows Store. A Spotify support staff has recommended users to install it using the ‘full installer package.’ That means follow the link shared below and install it from there.
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Read More6. Update Drivers
Spotify uses audio drivers to deliver music to your ears, and if the drivers are missing or not up to date, you are in a fix. Download Driver Easy using the link below. Run the program. Driver Easy will scan your Windows OS and suggest missing drivers for many apps including audio if any.
Spotify Won't Let Me Search
If you find audio in the list, follow the steps to download and install the latest version. The free version will work fine. However, note that you can only download one driver at a time as the free version doesn’t support parallel downloads. Still, it saves time as you don’t have to hunt for the drivers on the wild web manually. If you can, you may go that route. Either way, update your audio drivers.
7. Compatibility & Admin Mode
Navigate to the folder where you have Spotify installed on your drive. Usually, it’s the C drive. Right-click on the Spotify.exe file and select Properties. That will only work if you have installed Spotify using the link I shared above in the point 5, and are using an OS older than Windows 10. If you don’t meet both the criteria, skip this point.
Under the Compatibility tab, select Run this program in compatibility mode for and select the Windows OS version that you are using.
In the same tab, also select Run this program as an administrator. Click on Apply and OK. Relaunch Spotify and check if the issue is resolved.
Discover, Listen, Repeat
Spotify is a fantastic app for music streaming which you can use to discover new music and listen to them. It sucks when the app fails to work on Windows 10. Some users have suggested using the web version as a workaround, but that is not really a solution, just an alternative. You might do it if none of the above solutions worked for you.
Next up: Spotify not working on your Android lock screen? Here are 5 ways to resolve that error.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextTop 5 Ways to Fix Spotify Not Working on Lock ScreenAlso See#spotify #windows 10
Did You Know
Windows 10 is the last Windows since Microsoft is changing the approach of building and delivering OS.